What is the NSWH Supplier Portal?

The NSWH Supplier Portal is a secure, password protected online web-based portal that offers instant access to your invoices and payment information.

How can I get access to the NSWH Supplier Portal?

Suppliers self-register for the NSWH Supplier Portal by clicking the Supplier Registration button and following the onscreen instructions or by visiting the Register for the NSW Health Supplier Portal page.

Contact Accounts Payable:

• Via phone on 1300 883 965 option 1 Monday to Friday 7.00am - 4.30pm or by email on Hsnsw-accountspayable@health.nsw.gov.au for all customers except those actioned by Westmead
• Via phone on 1300 477 679 option 4, then option 1 Monday to Friday 8.00am - 4.30pm or by email on Hsnsw-westmeadapayable@health.nsw.gov.au (for all customers actioned by Westmead)

If you are unsure of who to contact or send your invoices to, please see the full list of health entities and the relevant contact details following:

Accounts Payable Health Entity Service Centre Contact Lists.

What can I use the NSWH Supplier Portal for?

You can access invoice and payment information online, and review the status. You can search for paid and unpaid invoices, as well as invoices that are available for payment.

All search results can be exported into Excel to assist in reconciliation of accounts. Real time access helps reduce time-consuming, routine inquiries to HealthShare NSW Accounts Payable.

I have received a payment, how do I know what invoices are being paid?

Within the NSWH Supplier Portal, use the payment inquiry function to search using the payment number. All invoices associated to that payment will appear in the results table.

I can’t remember my Supplier Portal username and/or password?

Save time and reset your password online by clicking the “Forgot your password?” button on the Supplier Portal login screen.

If your password reset attempt is unsuccessful seek further assistance from our portal support team, the State Wide Service Desk on 1300 28 55 33 and press option 2 then option 2.