Getting paid by NSW Health | HealthShare NSW
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NSW Government
HealthShare NSW

Getting paid by NSW Health

Fast, reliable payments for suppliers and partners that support our health system.

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Supporting NSW Health

HealthShare NSW manages accounts payable on behalf of NSW Health, processing invoices efficiently and ensuring suppliers are paid accurately and on time. Suppliers don't need to chase multiple hospitals or health agencies, as we handle payments centrally across the entire NSW Health system.

We work directly with suppliers and health entities to ensure invoices are correctly submitted and promptly processed, with dedicated support available to resolve enquiries quickly.

Our Accounts Payable team processes invoices and manages payments on behalf of all NSW Health entities. When you submit an invoice to a NSW Health entity, it is managed centrally through HealthShare NSW, so you have one consistent process and a single point of contact regardless of which entity you're working with.

NSW Health financial management system upgrade

Suppliers may experience temporary disruptions and delays to invoice and PO processing during the transition. We expect to return to normal timeframes in early October. Communication has been sent direct to suppliers with more details.

For more information on this transition please contact: HSNSW-AccountsPayable@health.nsw.gov.au or call 1300 883 965

eInvoicing is faster, safer and simpler

eInvoicing saves suppliers time and effort, helps with faster payment and provides a more secure way to do business. That’s why it’s NSW Health’s preferred way to send and receive invoices.

eInvoices are exchanged securely through the Peppol network. Every participant is identified and verified before joining the network. Compared with posted or emailed invoices, eInvoices can also reduce the risks of intercepted, fake or compromised invoices, email scams and ransomware attacks.

Most accounting software supports eInvoicing. To get started, connect your accounting software to the Peppol network and register for eInvoicing. Once registered, suppliers can exchange eInvoices with any business on the network, regardless of their size or software.

How to use eInvoicing

NSW Health’s preference is to exchange (send and receive) invoices electronically, as eInvoicing offers stronger security compared with posted or emailed invoices and reduces the risk of invoice fraud or scams. With eInvoicing there is no need for businesses to generate paper-based or PDF invoices that are printed, posted, or emailed.

Supplier-based invoices and credits for both NSW Health purchase order (PO) and non-PO based invoices can be transmitted using the Peppol framework.

More information on Peppolopen_in_new.

Find out how the government is adopting Peppol

Supplier Portal

Please note the current Supplier Portal will change to view only from 5pm on 18 September 2026. A new Supplier Portal will be available from 6 October 2026 through a new link on this website.

Through the NSW Health Supplier Portal suppliers can:

  • track invoice status anytime
  • view purchase orders and payment information
  • download reports and remittances

The new Supplier Portal will no longer accept invoice submissions, suppliers are encouraged to submit invoices via Peppol eInvoicing where possible, or via email which may vary depending on the health entity you are supplying to.

Your existing username and password will remain the same. You can log in to the new Supplier Portal using your current credentials.

If you have not accessed the Supplier Portal for a period of 15 months, you will need to register for the new Supplier Portal.

For an invoice to be processed in a timely manner – and to avoid any unnecessary holds or delays in payment – it should follow the guidelines for NSW Health supplier invoice checklistopen_in_new.

Supplier registration
Supplier Portal login

(StaffLink login required)

Supplier Portal Guide

Need help?

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Join our team

Behind every processed invoice is a team helping build the trusted supplier relationships that keep the NSW Health system running smoothly.

Our financial professionals work with accuracy and care, ensuring suppliers are paid correctly and on time, because when payments flow seamlessly, better patient outcomes can follow.

Whether you're starting your career or bringing deep experience, you'll find opportunities to build your skills, work with supportive colleagues, and contribute to work that makes a real difference.

Explore our roles open_in_new

Why work with us

Partnering for patients

We support the NSW Health system to focus on what matters most – delivering exceptional care to patients.