Getting paid by NSW Health | HealthShare NSW
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HealthShare NSW

Getting paid by NSW Health

Fast, reliable payments for suppliers and partners that support our health system.

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Supporting NSW Health

HealthShare NSW manages accounts payable on behalf of NSW Health, processing invoices efficiently and ensuring suppliers are paid accurately and on time. Suppliers don't need to chase multiple hospitals or health agencies, as we handle payments centrally across the entire NSW Health system.

We work directly with suppliers and health entities to ensure invoices are correctly submitted and promptly processed, with dedicated support available to resolve enquiries quickly.

Our Accounts Payable team processes invoices and manages payments on behalf of all NSW Health entities. When you submit an invoice to a NSW Health entity, it is managed centrally through HealthShare NSW, so you have one consistent process and a single point of contact regardless of which entity you're working with.

eInvoicing

HealthShare NSW's preference is to exchange (send and receive) invoices electronically, as eInvoicing offers stronger security compared with posted or emailed invoices and reduces the risk of invoice fraud or scams. With eInvoicing there is no need for businesses to generate paper-based or PDF invoices that are printed, posted, or emailed.

Supplier-based invoices and credits for both NSW Health purchase order (PO) and non-PO based invoices can be transmitted using the Peppol framework.

More information on Peppolopen_in_new.

Supplier Portal

Through the NSW Health Supplier Portal suppliers can:

  • track invoice status anytime
  • view purchase orders and payment history
  • download reports and remittances

For an invoice to be processed in a timely manner – and to avoid any unnecessary holds or delays in payment – it should follow the guidelines for NSW Health supplier invoice checklistopen_in_new.

(StaffLink login required)

Need help?

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Join our team

Behind every processed invoice is a team helping build the trusted supplier relationships that keep the NSW Health system running smoothly.

Our financial professionals work with accuracy and care, ensuring suppliers are paid correctly and on time, because when payments flow seamlessly, better patient outcomes can follow.

Whether you're starting your career or bringing deep experience, you'll find opportunities to build your skills, work with supportive colleagues, and contribute to work that makes a real difference.

Explore our roles open_in_new

Why work with us