People and culture | HealthShare NSW
A NSW Government website
HealthShare NSW

Putting people first

Our culture is built on kindness. We use the CORE values of NSW Health as a roadmap for how we should interact and behave in the workplace, guided by constructive behaviours.

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Our culture

At HealthShare NSW, we make a conscious choice to shape our culture. We believe people thrive in a caring, supportive organisation that puts them first. That’s the culture we’ve built and continue to strengthen every day.

Culture is simply the way we do things around here. We understand that our behaviours shape our culture.  For us, that means creating an environment where constructive behaviours are encouraged and where people feel safe and valued.

Our focus on constructive behaviour ensures that when we show up for each other, we:

  • strive together to achieve great outcomes
  • bring the best of ourselves to work each day
  • encourage and uplift others with positivity and kindness
  • work together openly and respectfully to achieve the best results.

Kindness is central to this. It’s how we bring our culture to life – in the way we support each other, listen with respect, and recognise one another’s efforts. Kindness builds trust, strengthens teamwork, and makes HealthShare NSW a workplace where people feel proud to belong.

We’re committed to creating a workplace where everyone feels safe, supported, and valued for who they are.  By embracing different backgrounds and experiences, we build stronger teams and deliver better outcomes for the people and communities we serve.

Our inclusive culture

'Kindness doesn’t cost anything, and it goes a long way. It can be direct or indirect. I feel a smile carries through the day as good as anything – to staff members, to patients, to clients.’

— Simon Roberts, Hospital Assistant

Our values

Guided by the CORE values of NSW Health – Collaboration, Openness, Respect, and Empowerment – we foster workplaces that are respectful, inclusive, and accountable.

Collaboration

We work together, recognising the contributions of everyone, to build supportive workplaces that produce the best health outcomes.

  • We share ideas, responsibilities, and successes
  • We form strong partnerships with customers to deliver quality services
  • We welcome new ideas and better ways of working
  • We use inclusive language and practices
Openness

We listen, learn, and grow by embracing new perspectives and being transparent in how we work, to build a safe and inclusive workplace that values diverse experiences.

  • We are accountable for our actions and confident in our work
  • We share knowledge openly with teams, partners, and customers
  • We act on feedback to continuously improve
  • We communicate clearly and accurately
Respect

We value every person’s skills, ideas, and experiences, and treat each other with fairness and consideration.

  • We embrace cultural and social diversity
  • We create safe workplaces, physically and emotionally
  • We act with integrity in everything we do
  • We resolve issues constructively
Empowerment

We are trusted to take ownership, make decisions, and bring forward our unique talents to strengthen NSW Health.

  • We strive for innovation and new solutions
  • We encourage and recognise achievement
  • We support others to grow and develop
  • We pursue excellence in everything we do

Together, these values guide how we work, shaping the way we support NSW Health and deliver better outcomes for patients, staff, and communities.

Our leadership

At HealthShare NSW, our leaders empower our teams to do their best work, shaping a culture built on service, kindness, and impact.

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