Our Make Ready Service (MRS) plays a vital role in keeping NSW Ambulance vehicles clean, stocked and ready to respond.
By taking care of non-clinical tasks, our teams free up paramedics to focus on what matters most – providing expert care to patients in the community.
Operating in partnership with NSW Ambulance at 10 Ambulance Superstations across Sydney, MRS teams:
What started as a pilot has become an integral part of Sydney’s ambulance response. Today, MRS not only supports frontline crews but also contributes insights at Ambulance Clinical sub-committees, helping shape how services are delivered.
After long shifts, paramedics don’t need to worry about cleaning, restocking or minor repairs – we handle it
Ambulances stay available on the road for longer
Patients benefit from faster response times and better outcomes
'Thank you for always going above and beyond – every paramedic here appreciates what the Make Ready team does for us. Because of your work, we can deliver better patient care.'
— Paramedic at NSW Ambulance
Trust and transparency guide everything we do. For paramedics, confidence matters, knowing every item in every kit is where it should be. Our teams take great pride in that reliability. It’s the unseen detail that makes all the difference when lives are on the line.
Our Make Ready teams clean, restock and prepare ambulances so paramedics can focus on saving lives.
Join a team that works behind the scenes to keep patient care moving.