eInvoicing

We welcome you to join us in an innovative path towards electronic business.

Electronic invoicing will enable NSW Health and our suppliers to conduct business in a more efficient and cost-effective manner to our mutual benefit.

There are four different channels available to the suppliers of NSW Health.

This table describes the five different channels available to suppliers of NSW Health
Submission ChannelMethodDescriptionRecommended channel
Per annual  invoice volumes
Peppol File transfer from supplier system to their nominated access point to NSW Health system Interface through third party access point

All Businesses 1 + invoices

Capable of transmitting electronic data to their nominated access point

Data Exchange (Hub) Provider Data Exchange (Hub) Provider Interface through third party exchange 300+ invoices
Direct Interface File transfer from supplier system to NSW Health system Direct Interface with HealthShare NSW using Secure File Transfer Protocol (SFTP) and a pipe delimiter text file 300+ invoices
Single Invoice Submission NSW Health Supplier Portal Single invoice image uploaded via Portal 1-300 invoices

* NSW Health recommends using Pacific Commerce as the Data Exchange (Hub) Provider.

Peppol

Peppol is a global framework which enables the digital exchange of data via a secure network of approved service providers. In Australia, this allows suppliers to transmit electronic invoices (eInvoices) via their chosen Access Point onto NSW Health to take advantage of automated eInvoicing, faster invoice processing and payment. For more information on Peppol, please review the eInvoicing Peppol FAQ.

Data Exchange (Hub) Provider

A Data Exchange (Hub) Provider, such as Pacific Commerce, acts as an intermediary between the supplier and buyer to provide an efficient electronic exchange of data, including Purchase Orders and Invoices with associated messaging. A Data Exchange (Hub) Provider is also able to accommodate diverse file formats, incorporating a variety of messaging standards to ensure that invoice information is exchanged between supplier and buyer securely, quickly and efficiently.

The Data Exchange (Hub) Provider allows full automation of the Supply Chain process, from purchase order transmission to invoice payment.

The diagram below details the flow of data for the Data Exchange (Hub) Provider channel.

Data Exhange (Hub) Provider diagram

For more information on the Data Exchange (Hub) Provider channel, please review the NSWH Exchange Hub Provider Onboarding Guide (PDF).

Direct Interface

The Direct Interface channel is a direct connection with NSW Health, utilising a Secure File Transfer Protocol (SFTP) to automate the data transfer. The system validates the data integrity to ensure the information provided is correct and triggers an automatic notification to the supplier if validation is unsuccessful. This allows the supplier to rectify data errors and resubmit in a new interface file.

The diagram below details the flow of data for the Direct Interface channel.

Direct Interface diagram

For more information on the Direct Interface channel, please review the NSWH Direct Interface Onboarding Guide (PDF).

Single Invoice Submission – via NSW Health Supplier Portal

The Single Invoice Submission is available for users of the NSW Health Supplier Portal. Users are able to manually upload an invoice images, one at a time, to the Accounts Payable department for processing.

For more information on the Single Invoice Submission channel, please review the NSWH Single Invoice Submission Onboarding Guide (PDF).


For more information on eInvoicing and the invoice submission channels, please contact the HealthShare NSW eInvoicing Project Team at HSNSW-eInvoicing@health.nsw.gov.au.

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