About us | HealthShare NSW
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HealthShare NSW

About us

We support the NSW Health system to focus on what matters most – delivering exceptional care to patients.

A group of staff gathered around small round tables in the office. Laptops, notebooks, and coffee cups are on the tables as the group engages in discussion. The setting includes light-colored walls, indoor plants, and soft seating in the background, creating a casual and collaborative atmosphere.

Who we are

We’re part of NSW Health, the nation’s largest public health system. As the largest government shared services organisation in Australia, we are uniquely positioned to meet the needs of healthcare organisations across New South Wales.

With more than 10,000 dedicated employees, we provide support services that keep hospitals and health facilities running. Through their efforts, we positively impact the lives of health workers and patients every day, lightening the load for clinicians and frontline staff so they can concentrate on care.

Our role in the patient’s journey

What we do

We provide the essential support services for hospitals and health facilities. From preparing nutritious hospital meals and providing clean, fresh linen to ensuring sterile cleaning in hospitals and ambulances, we take care of the necessities.

We also support people living with disability or illness through medical aids and equipment, and provide safe, caring, non-emergency patient transport. Behind the scenes, we manage supply chain and procurement, along with financial, payroll and operational support services for the NSW Health system.

Our Services

Partnering for patients

Our purpose

We support the NSW Health system to focus on what matters most – delivering exceptional care to patients.

Our mission

As an integral part of the NSW Health system, we provide a range of support services to enrich the experience of patients, health staff and the communities we serve.

Our vision

Excellence in support services for NSW Health – great value, great service, every time.

Looking ahead

We’re investing in data, innovation, and sustainable solutions to stay a trusted partner to NSW Health, delivering excellence and value at every step.

Our Strategic Plan 2025-2030

Our leadership

Our leaders guide our people and services across NSW Health, helping deliver the essential support that makes great patient care possible.

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Our values

We understand that our behaviours shape our culture. Guided by the CORE values of NSW Health, we are committed to fostering respectful, inclusive, and accountable workplaces.

Explore our values