Celebrating achievements with inaugural Employee and Financial Shared Services Annual Awards
Date published: 29 Jun 2021
Author: Jody Mitchell
Acting Director of EFSS, Peter Stralow, and his senior leaders visited the Newcastle and Westmead Service Centres to host award ceremonies for the three winners. Winners met onsite under the disguise of a team meeting and were treated to a surprise celebration, award presentation, morning tea and cake.
“The awards are something I am quite passionate about, I believe we need to acknowledge all the hard work of individuals and teams right across EFSS that make us a success today and provide positive outcomes for the NSW Health System,” said Peter.
The team received over 30 nominations and the three winners were selected through a criteria-based assessment process.
Focus on People Award
Winner: Long Service Leave Team (LSL), Employee Services
The team was awarded for their hard work in implementing change management principles to improve the customer experience for Service Now and streamline processes such as negative leave management within their team and across the business. The LSL created a team culture that fosters diversity, inclusion and skill development.
Collaboration Award
Winner: Finance Team, Service Centre Westmead
The team was awarded for their exceptional team culture and high level of engagement and rapport building by using effective communication and networking strategies. Harnessing their well-developed stakeholder engagement, the team has successfully implemented various projects, improvements and initiatives, including IntraHealth, Business Activity Statement preparation, Financial Task Manager and PTS Billing.
Sustainability Award
Winner: Beth Harrison, Employee Services
Beth Harrison was awarded for her exceptional performance in redesign, improvement and futurist thinking. Her service-focused vision, influence and passion to drive system and quality innovations has led to the delivery of optimal service improvements both internally and externally, including developing the Termination Analyser, redesigning the separations process and implementing a number of changes in response to COVID -19 including emergency onboarding, new grades including ‘Assistants in Medicine’, changes and adaptions to leave types for special leave, and cessation and re-activation of car parking.
The EFSS Annual Awards will become an annual event to promote and recognise EFSS’s achievements and efforts.
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