Financial and Payroll Services

Supporting NSW Health

From paying suppliers to processing payroll statewide for NSW Health employees, our work keeps hospitals and health services running smoothly, so frontline staff can stay focused on patient care.

Every year we process over 2.2 million invoices and pay more than 187,000 NSW Health employees. Behind the scenes, our teams manage payments, billing, financial accounting, tax compliance, procurement cards and operational support to hospitals, agencies and suppliers across the state.

We manage financial transactions on behalf of NSW Health, including invoicing (accounts receivable), payments (accounts payable), financial accounting, tax compliance, banking, procurement cards and vendor records.

Financial Services

Getting paid by NSW Health

Our Accounts Payable team processes more than 10,000 invoices every day. We work directly with suppliers and health entities to ensure invoices are correct, submitted properly and paid on time.

Managing payments statewide for NSW Health entities means that suppliers don’t need to chase multiple hospitals or health agencies.

eInvoicing

HealthShare NSW's preference is to exchange (send and receive) invoices electronically, as eInvoicing offers stronger security compared with posted or emailed invoices and reduces the risk of invoice fraud or scams. With eInvoicing there is no need for businesses to generate paper-based or PDF invoices that are printed, posted, or emailed.

Supplier-based invoices and credits for both NSW Health purchase order (PO) and non-PO based invoices can be transmitted using the Peppol framework.

More information on Peppolopen_in_new.

Supplier Portal

Through the NSW Health Supplier Portal suppliers can:

track invoice status anytime
view purchase orders and payment history
download reports and remittances

NSW Health Supplier Portal Links

Supplier registration

Supplier Portal login

(StaffLink login required)

Supplier Portal Guide

Need help?

Call 1300 883 965 Monday to Friday between 8.30am to 4.30pm
Email HSNSW-AccountsPayable@health.nsw.gov.au
For eInvoicing support: HSNSW-eInvoicing@health.nsw.gov.au
NSW Health staff? Visit HealthShare NSW Service Hubopen_in_new

Making payments to NSW Health

Our Accounts Receivable team securely process payments on behalf of all NSW Health entities and provide debt management support to help payments arrive on time.

If you have received an invoice from one of the NSW Health entities listed below, payment instructions will direct you to HealthShare NSW. This is part of our centralised accounts receivable service, ensuring efficient and secure processing of payments.

All NSW Health entities and ABN list

NSW Health Entity	ABN
Agency for Clinical Innovation	89 809 648 636
Ambulance NSW	69 291 930 156
Bureau for Health Information	36 675 085 258
Cancer Institute	48 538 442 594
Central Coast Local Health District	88 523 389 096
Clinical Excellence Commission	79 172 068 820
eHealth NSW	90 365 793 470
Far West Local Health District	71 030 541 064
Health Administration Corporation	45 100 538 161
Health Education and Training Institute	82 914 196 002
Health Infrastructure	89 600 377 397
Health Practitioners Council Authority	33 007 792 411
Health Systems Support Group	95 885 087 830
HealthShare NSW	65 697 563 521
Hunter New England Local Health District	63 598 010 203
Illawarra Shoalhaven Local Health District	13 567 011 035
Justice Health and Forensic Mental Health Network	70 194 595 506
Mental Health Commission	44 743 002 838
Mid North Coast Local Health District	57 946 356 658
Ministry of Health	92 697 899 630
Murrumbidgee Local Health District	71 172 428 618
Nepean Blue Mountains Local Health District	31 910 677 424
Northern NSW Local Health District	67 284 856 520
Northern Sydney Local Health District	63 834 171 987
NSW Health Pathology	49 382 586 535
South Eastern Sydney Local Health District	70 442 041 439
South Western Sydney Local Health District	46 738 965 845
Southern NSW Local Health District	94 495 894 851
Sydney Local Health District	17 520 269 052
The Sydney Children's Hospitals Network	53 188 579 090
Western NSW Local Health District	50 629 556 404
Western Sydney Local Health District	48 702 394 764

Verifying your payments

To confirm you are making a correct payment:

Ensure the invoice or payment request includes the name of the NSW Health entity.

Check the NSW Health entity's ABN on the list below. Note that invoices and receipts should always quote the billing entity ABN (this is not the same as the payroll ABNs).

Types of payments to NSW Health

NSW Health accepts payments via multiple channels.

The NSW Health Payment Platformopen_in_new is the preferred method of payment. It is an online payment gateway that provides a consistent, user-friendly, digital payment experience to make paying NSW Health easy for patients, citizens, and businesses. Our NSW Health Payment Platform accepts VISA, Mastercard and Maestro.

* Please note, for invoice related payments you will need a copy of your invoice as you will need your customer number and invoice number.

Contact HealthShare NSW Accounts Receivable:

For payment assistance, accounts receivable or salary and wages overpayment enquiries please contact 1300 883 695

Direct Payments to NSW Health bank accounts

Off-system BSB (OSBSB) and Electronic Funds Transfer (EFT) payments

Our electronics funds transfer (EFT) option, powered by ANZ Accounts Receivable Management (ARM) accounts, ensures efficient and accurate payment processing. This method utilises Off-System BSB (OSBSB) ensuring payments you make are easily identifiable and able to be allocated against your invoice/outstanding monies.

How OSBSB works

An Off-System BSB is a specialised BSB (Bank State Branch) set up by the bank to direct payments to a specific underlying bank account. When making a payment, organisations are provided with an ARM account, a unique reference number that works like a regular bank account number but is linked to an underlying central bank account owned and operated by NSW Health. You can verify the ownership of any BSB (including OSBSB) via the Australia Payments Networkopen_in_new (Search BSB Page).

Payment instructions

As each ARM account is unique to a specific transaction, type of payment or relationship between you or your organisation and the NSW Health entity, please do not use it for other payments. Always follow the payment instructions on your invoice to ensure correct processing.

International payments

We also accept international payments via the SWIFT network using the bank details provided on the invoice or NSW Health bank account details advice letter you have received. To make a payment to NSW Health from outside of Australia please use the following information:

BSB: ’BSB’ as stated on invoice/letter - 6 characters
Account number: ‘BSBAccount number’ as stated on invoice/letter (combined with no gap) - 15 characters long.
Account Name: ‘NSW Health’
Bank Name: ANZ
Bank address: ANZ Centre Melbourne, Level 9 833 Collins Street, Docklands, Victoria 3008, Australia
ANZ SWIFT/BIC code: ANZBAU3MXXX - In some countries, the SWIFT/BIC code must be 8 characters in which case use: ANZBAU3M

BPAY

Please quote the correct details from your invoice number using the Biller ID and Biller Reference Number from your invoice.

Patient Billing

We support NSW Health by managing billing and revenue collection, allowing health entities to focus on delivering quality patient care.

We provide end-to-end support for patient billing, including:

Invoice management

Managing health fund and insurer claims

Payments and reconciliation

Debt management

System support and governance

Reporting

Contact Patient Billing Team