Mid North Coast and Northern NSW LHD hospitals | Order patient meals
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NSW Government
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Order patient meals via an app

You can order your meals yourself, or as a carer on behalf of a loved one, using the CBORD patient app. Downloading the app is quick and easy.

Download app

Please read the instructions below to help you download the app and place an order.

Step 1

Get your information ready

Step 2

Download the CBORD patient app

Step 3

Place an order

Step 1: Get your information ready

You will need to have the following information ready to log in to the app:

  1. Your date of birth
  2. Your hospital facility ID
  3. A patient identification number such as your Medical Record Number (MRN) or Area Unique Identifier (AUID) number.

Mid North Coast and Northern NSW LHD hospitals

Facility ID: NNSWLHD

Enter MRN (Medical Record Number) e.g. 1234002

This can be found on the patient’s TRAY TICKET. Please note it is not the same MRN as displayed on the patient wristband.

Speak with your Food Service Assistant if you require support.

Need to order a carer’s meal? See here for instructions

CBORD Patient app logo

Step 2: Download the CBORD patient app

Apple Store Logo Google Play Store Logo

Simple instructions below, for detailed instructions refer to the CBORD patient app instructions.

Create an account

Once you’ve downloaded the app, open the app and select ‘Create an Account’.

Follow the prompts. You will need to enter your date of birth (day, month, year), facility ID and Unique Patient Identifier (MRN or AUID).

Once you have entered your details, you can enter your email address and a password to create a CBORD Patient account. You can then use the app to order your meals for the rest of your stay.

You can also place an order without creating an account. If you do not want to create an account, choose to skip this step by clicking ‘Skip’.

Step 3: Place an order

You are now ready to place an order. You can view all meals on the app and choose what you would like to eat for each meal.

Phone support

Phone support is available for patients and carers who experience login difficulties.

  • For assistance call 1300 28 55 33
  • Press # “If you do not have an employee number please press # now.”
  • Option 4 “For non-clinical issues or requests please press 4.”