DeliverEASE delivers early benefits
Date published: 04 Mar 2021
Author: Kira Porter
DeliverEASE, a HealthShare-led supply chain project in collaboration with eHealth NSW and South Eastern Sydney Local Health District (SESLHD), is improving availability and visibility of medical consumables – allowing staff to spend more time with patients and less time ordering and searching for items.
The project team successfully completed its prototype phase in February. Nine wards – including ICU, Newborn Care and the Emergency Department, and dock operations across Prince of Wales Hospital (POWH) and the Royal Hospital for Women (RHW), are now experiencing the early benefits of improved stock ordering, delivery, storage and visibility.
A significant focus of the last two months has been on creating, implementing and embedding a practical management framework – supported by datadriven dashboards and training – to encourage continuous improvement and make sure changes made are sustainable.
“These tools significantly raise the bar in terms of product visibility at the executive, hospital and ward level,” explains Sharen Ozcan, Associate Director, Supply Chain Operations. “They allow continuous monitoring of key indicators – including products available, whether the right amount of product is being ordered, from the right source, and whether stock on hand is at an optimum level.”
Early feedback indicates the strongest satisfaction results with ordering of products, product availability and storage.
“This initiative is an excellent example of bringing our unique skillset and industry knowledge to a clinical setting, ultimately influencing the patient care experience,” said Alex Araujo, Executive Director, Procurement and Supply Chain Operations.
Changes introduced during the DeliverEASE prototype will now continue for these wards and dock operations, and a decision about further program rollout is expected soon.
Follow us
Follow HealthShare NSW on LinkedIn and Facebook.