Successful trial at Gosford Hospital Emergency Department

18 April 2019

HealthShare NSW’s Ambulance Make Ready Service (AMRS), in collaboration with NSW Ambulance and the Central Coast Local Health District, has been enhancing the paramedic and patient environment, cleaning and restocking all ambulances which have presented at the Gosford Hospital ED as part of an Australian first trial.

Conducted throughout February, the trial follows the overwhelming success of our AMRS that we provide to NSW Ambulance in nine Superstations across the Sydney metropolitan area.

One of the most beneficial improvements that our AMRS team provides is the extremely high level of cleaning inside the vehicle, which is comparable to that of a hospital environment, significantly reducing bacterial and viral levels in ambulance vehicles. Our aim is to replicate these results to further reduce the possibility of clinically transmitted infections from ambulance vehicles to patients.

The AMRS team have been stationed at Gosford Hospital, cleaning every ambulance that has arrived each day, getting them “made ready” before paramedics return to their vehicle. This has allowed paramedics to focus on their patients’ health and wellbeing inside the hospital without having to worry about preparing their vehicle for the next patient.

Many vehicles in the Gosford area were tested for contaminants multiple times during the trial to determine the impact the cleaning process was having on these vehicles. The results of these tests showed that the AMRS team significantly reduced the presence of bacteria in ambulances.

And the response from paramedics? Over 92% of paramedics surveyed said they felt their ambulance was cleaner during the pilot and were in favour of seeing our AMRS team regularly service the Central Coast.

Now that the highly successful trial is complete, NSW Ambulance and AMRS will work together to determine the possibility of expanding Make Ready operations to areas outside of Sydney like the Central Coast.

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